Contact Us

For support and enquiries, contact us using the details below.

We provide pre-purchase support for pricing, shipping, delivery timelines, and return eligibility.

For faster support, include your order/invoice number and phone number used at checkout.

Typical support areas:

  • Order status and delivery follow-up.
  • Payment confirmation and account issues.
  • Returns, exchanges, and refund support.
  • Product quality concerns or wrong item reports.

Helpful links: Business Information | About Us | Privacy Policy | Terms | Shipping Policy | Returns & Refunds

PrimeMarket

Address: Kenya
Support Hours: Monday to Saturday, 8:00 AM - 6:00 PM (EAT)